Privacy Policy

Yes. I would replace the current lead-form-only language with a broader policy that covers Google Ads/lead forms, your website, Click&Quote, and the QuickBooks/Intuit connection.

Because this is a public legal policy, I've kept it straightforward and limited to what your current system actually does. You should review it for accuracy before publishing; this isn't legal advice.

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Privacy Policy

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Effective Date: October 1, 2026

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Chariot Car Care respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how Chariot Car Care collects, uses, stores, and shares information when you interact with our website, advertisements, lead forms, quoting and invoicing systems, or services.

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Information We Collect

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We may collect information that you voluntarily provide to us, including your name, phone number, email address, service address, vehicle information, requested services, quote information, appointment information, and other details you provide when contacting us or requesting service.

We may collect this information through our website, Google Ads lead forms, contact forms, phone or text communications, Click&Quote, and other interactions with Chariot Car Care.

When necessary to provide a service, prepare an invoice, process a transaction, or maintain business records, information associated with your service or transaction may also be stored through our business software providers.

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How We Use Your Information

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We may use the information we collect to:

• Respond to inquiries and provide quotes.

• Schedule and perform requested services.

• Communicate with you about your service, appointment, quote, or account.

• Create and manage customer records, estimates, invoices, and payments.

• Provide customer support.

• Maintain business and transaction records.

• Improve our services and customer experience.

• Comply with applicable legal, tax, accounting, or regulatory requirements.

When you submit your information through an advertising lead form, including a Google Ads lead form, we may use that information to contact you regarding the service or quote you requested.

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Click&Quote and QuickBooks

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Chariot Car Care uses its Click&Quote system to help authorized personnel access prepared service quotes and create customer records and invoices.

Information entered into Click&Quote may include your name, phone number, email address, service address, requested service, and quote information.

Click&Quote may transmit information necessary for customer management, invoicing, accounting, or payment-related functions to QuickBooks services provided by Intuit.

Chariot Car Care does not use its QuickBooks connection to access customer information for unrelated purposes.

Intuit's handling of information through its services is governed by Intuit's own privacy policies and applicable terms.

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Service Providers

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We may use third-party service providers to operate our website, advertising, communications, customer management, invoicing, accounting, payment, and related business systems.

These providers may process information as necessary to provide their services to Chariot Car Care. Examples may include website hosting providers, advertising platforms such as Google, and accounting or invoicing providers such as Intuit QuickBooks.

We do not sell or rent your personal information.

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Data Security

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We take reasonable measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.

Access to customer and business systems is limited to authorized individuals as appropriate for their responsibilities.

No method of electronic transmission or storage can be guaranteed to be completely secure, and therefore absolute security cannot be guaranteed.

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Data Retention

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We may retain personal information for as long as reasonably necessary to provide services, maintain customer and business records, fulfill accounting or tax obligations, resolve disputes, and comply with applicable legal requirements.

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Your Choices and Requests

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You may contact Chariot Car Care if you have questions about the personal information we maintain about you or would like to request that information be corrected or deleted.

Certain information may need to be retained when required for legitimate business, accounting, tax, legal, or regulatory purposes.

You may also ask us to stop contacting you for marketing purposes.

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Changes to This Privacy Policy

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Chariot Car Care may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

When changes are made, the updated policy may be posted on this page with a revised effective date.

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Contact Us

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If you have questions or concerns regarding this Privacy Policy or Chariot Car Care's handling of your information, please contact us through the contact information provided on our website.

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Chariot Car Care
Connecticut, United States
Website: ChariotCarCare.com